OWT Technical Support       https://support.owt.com

System Health/Troubleshooting

Windows PC System Check Service

(for PC's running Windows XP or newer)

  • Disk Integrity Check
  • System Integrity Check
  • S.M.A.R.T. Drive status check (if your BIOS and drives support it)
  • Delete all unnecessary prefetch, caches and temporary files
  • Download and install any Microsoft updates including Service Packs.
  • Update IE and/or Firefox browsers, Java, Flash and Adobe Reader
  • Check and optimize Internet settings
  • Quick analysis for the presence of viruses, spyware and malware
  • Basic hardware check
  • Blow out case interior (towers only)
  • Advise about any issues found during check

What to bring us:

  • Main computer (CPU) only
  • Power/charging cables for laptops

Price:

  • $34.95 for OWT customers $49.95 for non-OWT customers

Other Available Services:

  • System Password Removal (Administrative or other)
  • Hard Drive Recovery (deleted file recovery or hard ware failure)
  • Clean Installation of Windows (including all updates)
  • Backup or cloning (ghosting) hard drives

Call us at 783-3454 or fill out our online form

Macintosh System Check Service

(for Macs running OS 10.2 or newer)

  • Disk Integrity Check
  • System Integrity Check
  • S.M.A.R.T. Drive status check (if your drives support it)
  • Download and install any available System Updates
  • Permission repair
  • Check and clean maintenance routines and caches
  • Update Safari and/or Firefox browsers, Flash and Adobe Reader
  • Check and optimize Internet settings
  • Basic hardware check
  • Blow out case interior (towers only)
  • Advise about any issues found during check

What to bring us:

  • Main computer (CPU)
  • Power/charging cables for laptop or Mac mini.
  • System Disk capable of booting and restoring your system

Price:

  • $34.95 for OWT customers
  • $49.95 for non-OWT customers

Options: (in addition to the basic service price above)

  • Time Machine setup/configuration (make sure you bring your backup drive) $10.00
  • Upgrade Mac OS - major release upgrade eg. from 10.5 to 10.6. (make sure you bring your new System DVDs. $15.00

Call us at 783-3454 or fill out our online form